Patient Satisfaction is extremely important to the Surgical Institute of Michigan. Our patient satisfaction scores average 93% – 95%. Read what our patients’ had to say about us


“Best thing I ever did was having both my knees replaced 8 weeks apart. I am much more active now than I have been for many years. My plan is to enjoy retirement and play golf. I would highly recommend Dr. Crawford and the Surgical Institute of Michigan over a larger hospital”


“I loved the small facility it was very friendly, I’d go to the Surgical Institute of Michigan again if needed another surgery over a bigger hospital. They were quick to get me up and walking with PT. I wish I’d had my knee replacement surgery sooner”


“I had my vasectomy reversed after 6 years with Dr Hai. He did a great job; my wife and I were pregnant before my 6 week check up with our first baby and now have a second baby. We can’t thank you guys enough for the joy our new family has brought us. We love the Surgical Institute of Michigan.”


“It was a great experience having my procedure at the Surgical Institute of Michigan. I got the best treatment ever, Dr Hai and everyone was fantastic. The problems I’d had for years went away almost immediately after the surgery.”

    What People Liked Best

    “The staff was exceptional; everyone put my son at ease. They engaged with him, made him laugh, feel safe and unafraid.”

    “Staff was very nice and concerning and respectable, Made sure you were comfortable and there to help in any way possible.”

    “The staff was Friendly, knowledgeable, organized and took care of all my needs.”

    “Fast, friendly and efficient.”


    “The staff were great.”

    “Staff show concern when you have pain.”

    “Very friendly staff, they do not rush you to leave.”

    “Thank you very much for a lovely experience.”

    “Clean, very friendly.”